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Your email

You should check your University email account at least once per day. Email is the primary communications tool for tutors, academic departments, colleges and services to contact you. All University-related emails will be sent to your xs.ustb.edu.cn email account.

Email

The University email service for students is called Netease  and is run by IT Services. You will have been registered automatically for an USTB email account as soon as your University card was created. To access your account:

  • ensure you have activated your USTB username.

  • use your USTB username and password to log in to the IT Services.(For example, username is your student number and the initial password is your last six number of your ID or Passport nubmer.)

  • you can then access your account directly via https://mail.xs.ustb.edu.cn


Personalising your email account

  • You have only one chance to  personalize your email account whatever you like while it dosen't exist in the mailbox system.

  • All University-related emails will be sent to your xs.ustb.edu.cn email account.


Junk mail and phishing

As with any email account, some of the messages you receive will be unwanted and unsolicited email often referred to as junk email or spam. Always delete junk email - never reply.


Phishing

Phishing is the name given to emails and websites which ask you to reveal personal and confidential information about yourself. You should never reveal usernames or passwords via email or respond to emails you do not trust.

To avoid being caught out by phishers:

      never share your passwords via email

      never respond to an email you do not trust. If you are unsure search the company website by Baidu and use the contact details online to ask if they need to talk to you

      if sharing confidential information online, check that the URL begins with https:// and the padlock icon in your web browser. If these aren't present, criminals may be able to read the information you send over the internet. However, the mere presence of a padlock does not guarantee that your information will be secure.